The Lynch Group, a family of businesses focused on integrated logistics services to satisfied customers throughout Maine, the United States, and Canada, is seeking a highly motivated and experienced supply chain and logistics business development professional to join our team. The ideal candidate will have a proven track record of success in targeting, qualifying, and selling value-added logistics services to businesses of all sizes and be able to effectively manage their own business development pipeline.
The Director of Business Development is responsible for developing and managing relationships with new business opportunities and key accounts in the supply chain industry. This role involves understanding the customers’ business requirements, identifying opportunities for growth, providing prospects and customers with tailored solutions based on our unique differentiators, and delivering an exceptional customer experience.
In addition to meeting the responsibilities and requirements for this position, we are looking for the right fit for our team. We expect the candidate to enthusiastically exemplify and uphold our Core Values:
- Drive results through extraordinary service
- Exceptional people, no exceptions
- Look forward and plan for success
- Integrated and supportive teams
- Value through innovative and creative solutions
- Embrace safety every day
- Reinvest in our People, our Businesses, and our Community
- Identify, build, and maintain strong relationships with new business accounts by bringing on strategic customers requiring tailored supply chain solutions.
- Develop account strategies to identify opportunities with existing customers for growth, cross-selling, and upselling.
- Research and understand customers’ business objectives, requirements, and challenges.
- Prepare and deliver sales presentations, proposals, and reports to existing and potential clients with the ultimate goal of closing on the sale.
- Act as the primary point of contact for new business opportunities, addressing inquiries, conducting business reviews, and providing timely and accurate information.
- Collaborate with internal teams, including sales, operations, and customer service, to ensure seamless execution of customer onboarding and support.
- Monitor market trends, industry developments, and competitors’ activities to identify potential opportunities for business growth and to mitigate risk exposure.
- Negotiate contracts, pricing, and terms of agreements with customers.
- Track and report key account metrics, including sales performance, customer satisfaction, and revenue forecasts.
- Deliver results for company goals and objectives as provided by Senior Management.
- Collaborate with the marketing team to develop marketing materials, campaigns, and promotional activities to support new business growth.
- Stay updated on industry regulations, compliance requirements, and best practices.
- Maintain accurate and up-to-date records of customer interactions, sales activities, and account information in the CRM system.
- Travel to customer locations for meetings, presentations, and relationship-building activities.
- Bachelor’s degree in business, supply chain management, or a related field.
- Proven experience in sales or account management, preferably in the supply chain or logistics industry.
- Self-motivated and results-oriented, with a track record of meeting or exceeding sales goals and objectives.
- Strong understanding of supply chain and logistics operations and industry trends, specifically related to freight transportation and warehousing.
- Knowledge of regulatory requirements and compliance in the supply chain industry is a plus.
- Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
- Demonstrated ability to manage multiple projects and prioritize tasks in a fast-paced environment.
- Analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
- Adept user of Microsoft Office products and CRM software.
- Flexibility to travel.
About Lynch Group:
A family of integrated companies with a focus on logistics, The Lynch Group provides truckload freight hauling, commercial public warehousing, final mile delivery services, household and commercial moving, and secure data management and destruction services. With over 60 years of experience, The Lynch Group has been serving satisfied customers throughout Maine, the United States, and Eastern Canada, with the goal of solving complex logistics challenges to create a safer, more connected world. The Lynch Group proudly operates from its headquarters in Bangor, Maine, and maintains satellite locations in Auburn and Portland, Maine.
For more information about The Lynch Group, please visit www.lynchgroup.co.
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Please note that this is only the first stage of the application process and is in no way a guarantee of employment.