Location: Bangor, Maine · Schedule: M-F 8-5
Records Management Center and Shredding On Site (RMC & SOS) are an operating division of Lynch Group, a family-owned company headquartered in Bangor. Lynch Group was selected as one of the 2026 Best Places to Work in Maine. RMC & SOS protect information for businesses across Maine and New Hampshire through secure shredding, records storage, scanning, and document management.
We’re adding an Account Manager to our growing sales team. You’ll own relationships with our existing business customers, make sure they’re well cared for, and drive customer retention and growth by helping them get more value from everything we offer.
What you’ll do
- Build and manage relationships with a book of existing business customers across Maine and New Hampshire through regular check-ins, site visits, and account reviews
- Welcome new customers after their first service and guide them into a long-term relationship
- Uncover customer needs and grow accounts by cross-selling records storage, scanning, document management, and hard drive and media destruction
- Spot at-risk accounts early and work to keep them
- Ask satisfied customers for referrals
- Log every account activity and opportunity in Pipedrive CRM and track results against goals
What you bring
- Experience in account management, sales, and/or customer-facing engagement roles
- A track record of building and keeping long-term customer relationships
- Curiosity and strong listening skills to uncover what customers need
- Confidence recommending additional services when they fit
- The organization to manage a large book of accounts and keep every follow-up on schedule
- Ability to leverage CRM software to automate and streamline the sales cycle
Why RMC/SOS
- A growing business and sales team with room to advance
- An established book of customers who already trust us
- Structured onboarding and training from day one
- Work as part of a fun and engaged team
- Values we live by: Dependable, Resourceful, Innovative, Versatile, and Engaged
Benefits & Pay
We believe in reinvesting in our people and providing comprehensive benefits, including:
- $55,000–$65,000, with an opportunity for performance-based incentives
- Paid Time Off
- 7 paid company holidays annually
- 401K plan with up to a 4% match
- Health Insurance options with an HSA match
- Dental and Vision options
- Life Insurance coverage
- Supplemental AFLAC insurance options
- Wellness bonus
- Fitness membership reimbursement
- Mileage reimbursement
- Tuition and professional development reimbursement
- Professional membership reimbursement
ABOUT LYNCH GROUP
Lynch Group, selected as a Best Place to Work in Maine in 2024, 2025, and 2026 is a family-owned holding company managing several businesses in transportation, logistics, data management, and commercial real estate. Over 50 years, we’ve grown from a small, family-owned and run business into a diverse, multi-functional organization with 120 team members operating out of locations across Maine for customers throughout the U.S. and Eastern Canada. Guided by our DRIVE core values—Dependable, Resourceful, Innovative, Versatile, and Engaged—we are focused on building strong teams and delivering results for our customers and communities.
Submit Your Resume!
To submit your resume for this position, please fill out the required information below, attach your resume, and then click Submit!
Please note that this is only the first stage of the application process and is in no way a guarantee of employment.